Now, in consideration of the Client to return select products offered by Colletti Tech LLC (herein “Colletti Tech”), the Client agrees as follows:
Section 1: Return Authorization
All returns shall require a Return Merchandise Authorization (herein “RMA”). Upon receiving authorization from Colletti Tech, all items being returned must be postmarked within seven days of the purchase date. The items being returned must be in new and unused condition, with all included accessories, original tags, seals intact, and labels attached. Select items may be subject to a restocking fee. Any item no longer within the return period will not be accepted.l
Section 2: Returns Process
If return authorization was issued, place the item securely in its original packaging, include the RMA form, and ship your return using the provided shipping label. Upon receiving a returned item, it may take up to ten business days to process and inspect to determine the condition. In the event the condition of your return is not accepted, you will receive the item back without a refund.
Section 3: Refund Policy
In the event that a returned is accepted, you shall be issued a refund minus any applicable fees to the original payment method used at the time of purchase. Otherwise, you may elect to receive a credit applied to your account for the accepted return. Refunds may take a billing period to reflect on the statement of your original payment method.
Section 4: Exceptions
The following items shall not be eligible for refund or return as follows:
• Domain Names
• License Keys
• Software and electronic software downloads (“ESD”)
• Services and products that have already been rendered or consumed
• Subscription Licensing (refer to policy)
Any item that has had its anti-theft or loss security lock activated and cannot be disabled by the person in possession of the item cannot be returned. Sale items are final sale and cannot be returned.
Section 5: Amendments to the Policy
Colletti Tech reserves the right to update or modify this Return Policy at any time. Any changes will be communicated to the Client through appropriate channels and will apply to subsequent subscription terms.
By submitting an order for fulfillment, the Client acknowledges their understanding and agreement to the terms and conditions outlined in this Return Policy.